FAQ’s

What services does Citas & Servicios offer?

We offer a wide range of consular and document services, including scheduling consular appointments for Mexico, Honduras, Guatemala, El Salvador, and Colombia. We also manage obtaining birth certificates, no criminal record certificates, and temporary vehicle import permits.

Our services have a flat fee. For more information, please call us at 469-213-6601.

We accept various payment methods, including credit/debit cards (Visa, MasterCard), Zelle, PayPal, CashApp, and cash at our offices.

The processing time varies depending on the consulate and the type of process. Generally, consular appointments for Mexico can take up to 15 days, while for other countries like Honduras and Guatemala, it can take between 3 weeks to several months.

If you need to reschedule an appointment, we offer a rescheduling service for $35 USD. Simply contact us with your appointment information, and we will coordinate the new date and time.

What information do we need to schedule a consular appointment?

Generally we require: full name, date of birth, municipality and state of birth, current zip code, telephone number. All data is processed in accordance with our policy on the use of personal information.

Agencies can register on our self-service portal. Visit the "Agency Portal" section on our website, complete the registration form, and start managing your clients' processes.

Agencies that collaborate with us can offer added value to their clients, generate additional income, and enjoy preferential rates for our services. Additionally, we provide continuous support and a self-service platform for efficient process management.

Yes, what we do is completely legal. We charge for our time and the service of managing appointments, not for the appointments themselves, which are free. Our goal is to facilitate the process and save our clients time

Yes, consular appointments are free. Our service charges only for the management and time spent obtaining the appointment on behalf of our clients, making the process easier and hassle-free.